Terms of Service

Updated: November 3rd, 2025

1. Introduction and Acceptance of Terms

By accessing or using the Zola Counseling Solutions, PLLC (“we,” “our,” “us”) website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the website. Your continued use of the site constitutes acceptance of any future updates or revisions to these terms.

2. Description of Services

The Zola Counseling Solutions, PLLC website provides general information about our mental health services, clinicians, and resources. All content on this site is for informational and educational purposes only and should not be interpreted as medical, psychological, or mental health advice. Use of this website does not establish a therapist-client relationship.

3. No Medical Advice Disclaimer

Content provided through this website, including blog posts, videos, or downloadable materials, is not intended to diagnose, treat, cure, or prevent any mental health condition. It should not replace consultation with a licensed mental health professional.
If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room, or contact the 988 Suicide and Crisis Lifeline.

4. No Therapist-Client Relationship

Visiting this website or contacting Zola Counseling Solutions, PLLC through online forms, email, or phone does not create a therapist-client relationship. A therapeutic relationship is only established after an intake process, signed consent forms, and a confirmed appointment with a licensed provider.

5. User Responsibilities

Users agree to:

  • Use the website only for lawful purposes.

  • Not share false or misleading information.

  • Not attempt to gain unauthorized access to our systems or data.

  • Not use the website in any way that disrupts its operation or harms others.

6. Prohibited Use of Contact Forms and Communication Channels

Users agree not to misuse any contact form, email address, or communication feature of the Zola Counseling Solutions, PLLC website for unsolicited or unauthorized purposes. This includes, but is not limited to:

  • Sending marketing or promotional materials, advertisements, spam, or solicitations.

  • Contacting the practice or its staff for purposes unrelated to seeking clinical, consulting, or business services legitimately offered by Zola Counseling Solutions, PLLC.

  • Using automated tools, bots, or scripts to send repeated or bulk messages through website forms.

Any individual or organization found misusing our communication channels for solicitation or marketing purposes may be permanently blocked and reported to their email provider or relevant authorities for spam or abuse violations.

7. Appointment and Payment Terms

If scheduling or payment options are available through the website:

  • Appointments are considered confirmed only after receipt of a confirmation email.

  • Cancellations must comply with our practice’s cancellation policy, typically requiring at least 24 hours’ notice to avoid fees.

  • Payments for services are subject to the terms outlined in your client agreement or informed consent form.

8. Limitation of Liability

Zola Counseling Solutions, PLLC is not liable for any damages, losses, or injuries arising from your use or inability to use this website, including reliance on any information contained herein. We make no guarantees regarding accuracy, reliability, or completeness of website content. Use this website at your own risk.

9. Privacy and Data Use

We value your privacy. Personal information collected through forms or communications is governed by our Privacy Policy, which explains how we collect, use, and protect your data. We do not sell or share your personal information with third parties without your consent, except as required by law.

10. Intellectual Property Rights

All website content—including text, logos, graphics, images, and downloadable materials—is the exclusive property of Zola Counseling Solutions, PLLC unless otherwise noted. Unauthorized reproduction, distribution, or modification of any content is prohibited.

11. Third-Party Links

This website may contain links to external websites or third-party resources. Zola Counseling Solutions, PLLC is not responsible for the content, policies, or practices of those external sites. Accessing them is at your own discretion.

12. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after any modifications indicates acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

14. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:
Zola Counseling Solutions, PLLC
 Email: info@zola-counseling.com
Phone: (202)753-5085
Mailing Address: 712 H St NE, #1827, Washington, DC 20002
Website: www.zola-counseling.com